SERVICE & SUPPORT

Benefit from periodical recertification service to ensure your excellence

 

 

Let's talk

Service and Support Center

for recertification and more

For service requirements please contact one of our service centers.

Support Center

EMEA: Europe/ Middle East/ Africa

Tel: +31 85 0012 180 (9 AM – 5 PM MEZ)
e-mail: support@barbierielectronic.com

Italy

Phone: +39 0472 834 024 (8 AM – 4.30 PM MEZ)
e-mail: support.italy@barbierielectronic.com

North America

ColorBase North America
Color Concepts of North America, Inc
Phone. +1 801 704 0906​ (8 AM – 4 PM MST)
e-mail: support@barbierielectronic.us

Cina

YUN BO Shanghai Company LTD
Phone: +86-021-61100160
e-Mail: Support.China@barbierielectronic.cn

Asia

YUN BO Taiwan Company LTD
Phone: +886 928 632 498
e-Mail: Support.Asia@barbierielectronic.cn

Service Center

EMEA: Europe/ Middle East/ Africa

BARBIERI electronic snc/OHG
Via I.-Seidner-Str. 35
39042 Bressanone/Brixen
Italy
Phone: +39 0472 834 024
e-mail: support.italy@barbierielectronic.com

North America

ColorBase North America
Color Concepts of North America, Inc

150 N Wright Brothers Drive
Suite #540
Salt Lake City, UT 84116​
Phone. +1 801 704 0906​ (8 AM – 4 PM MST)
e-mail: support@barbierielectronic.us

Cina

YUN BO Shanghai Company LTD
Room 707,No 1999,Jinxiu Road
Pudong New Area
Shanghai, China
Phone: +86 021-61100160
Phone: +86 17740866640
e-Mail: Support.China@barbierielectronic.cn

Asia

YUN BO Taiwan Company LTD
3F., No.201, Sec. 3, Nanjing E. Rd.,
Zhongshan Dist
Taipei City 104
Taiwan (R.O.C.)
Phone: +886 928 632 498
e-Mail: Support.Asia@barbierielectronic.cn

Barbieri instrument re-certification service:
The re-certification Service includes: general check-up, firmware update, cleaning of the optics, exchange of the reference white, recalibration, new certificate
Barbieri recommends to do this service every 18 months (the according certificate is valid for 18 months).
We strongly recommend to ship the instrument in the original packaging to avoid transport damages. It can be ordered if you do not have such packaging anymore.

Procedure:
Select the “Get a quote” button below to enter our online shop, select the requested maintenance service and send request.
You will receive a RMA number (Return Merchandise Authorization number) with instructions on how to ship the instrument by sending a email to the service centers located near you.

For densitometers and spectrophotometers no longer available (out of production): 

 

App downloads

Download the free Barbieri Gateway measuring software or use the Tools/ Check for update function withinyour already installed Gateway app. This software drives Barbieri spectrophotometers and can be used to measure and save measuring files for further use by third party software: